Jinmao Hotel Lijiang, the Unbound Collection by Hyatt

Hotel kindly granted our top floor room request with beautiful views of the lake pavilion grounds and Jade Dragon Snow Mountain from our balcony. Room was large and comfortable. Buggy service was prompt. Housekeeping staff were excellent - professional and non-intrusive. Staff even laid towels under clothes left on bedside table to keep them clean. We particularly enjoyed our breakfast buffet and the weekend seafood bbq dinner buffet. Hotel grounds were palace-like beautiful with garden paths. There is a European bakery, animals and in-house guest activities offered.

Hailson and Vicky the main two colleague looking after hotel pets were very helpful. One of the highlight of the hotel is the in house pet zoo which my two kids enjoyed every day. Hotel has activities for children can easily not have gone outside. We did spent most of our 3 days in the hotel ground. The only pity is that we all got sick from an afternoon meal in the hotel (not sure what it was, may be it was sandwich with uncooked lettuce).

Beautiful architecture and pleasant mountain views. Great bedding and showers. Hot baths in the spa/pool changing rooms.

Gorgeous view and nice spa facilities.

The location is perfect. The scenery is so beautiful. The staff is incredibly warm and helpful. They make you feel like you’re at home. The hotel and facilities are lovely.